Please allow 5-7 days to process and then ship your order. You will receive an email with tracking information once your order has been shipped.

At this time we do not offer returns or exchanges. All sales are final.

We can be reached 24 hours a day by email: info@creativekeepsakesandgifts.com (info@creativebabydiapercakes.com) (Please note that we are closed on holidays). Please allow 24-48 hours for a response.

Standard free shipping is provided on all items within the U.S. We do offer local pick in the Triangle area of North Carolina.

Generally, all orders are processed within 5 to 7 business days after the order is placed. Orders placed on a weekend or holiday will be processed within 7 to 9 business days Monday through Friday. *Customized orders may take additional processing time. *Please remember that orders cannot be edited once the process begins. *All processing times are estimates and are subject to change.

Yes, email us your idea for a diaper cake and/or gift, favors, keepsakes, centerpieces, etc., and we will try our best to accommodate your request.